HAVE ANY QUESTIONS YOU NEED ANSWERED?
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We can handle customs clearance in the UK, Ireland, Northern Ireland and most EU countries. Contact us for specific country coverage.
Yes! If you’re based outside the EU, we can help you connect with a trusted EU customs representative to ensure smooth clearance of your goods.
Absolutely! We provide Same Day Clearance services – available 24/7, See our facebook page for holiday opening hours.
No, there are no sign-up fees. You only pay for the service you see.
You’ll typically need:
- Commercial invoice
- Packing list
- Bill of lading or airway bill
- EORI number (UK or EU)
- Any licenses or certificates if applicable
We’ll guide you through exactly what’s needed based on your shipment.
Clearance times vary depending on the type of goods, the country of entry, and document accuracy. Many clearances can be completed within hours, especially with our Same Day Clearance service.
Yes – we specialise in urgent clearances and can assist with emergency shipments 24/7, including public holidays.
A Goods Movement Reference (GMR) is required for moving goods through UK ports using the GVMS system. If you’re transporting goods via RoRo ferry (e.g., Dover-Calais), you must have a GMR before boarding. We can create it for you.
If your goods are delayed or detained, we can:
- Liaise with customs on your behalf
- Resolve any documents or code issues
- Expedite release where possible
We primarily work with businesses, but we can also assist with personal imports/exports depending on the goods and destination.
Yes! We provide:
- Ongoing support for frequent importers/exporters
- Consulting services to ensure compliance and avoid fines
- Audit preparation and assistance
- The Trader Support Service (TSS) is specific to goods moving between Great Britain and Northern Ireland. It helps businesses comply with the Northern Ireland Protocol without needing customs expertise.
- CDS is HMRC’s main system for processing customs declarations and is used for global trade.
- We manage both TSS entries and CDS declarations.
Yes, if you’re importing or exporting goods to/from the UK or EU. We can help you apply for a UK or EU EORI number if needed.

